Frequently Asked Questions

Yes. Every fragrance we sell is 100% original and sourced from authorised channels. We never sell testers, decants, or imitations as full bottles.

Choose Cash on Delivery at checkout and pay the courier in cash when your order arrives. No advance payment needed — inspect the sealed package, then pay.

Orders are dispatched within 1–2 working days. Island-wide delivery typically reaches you in 2–4 working days after dispatch. You will get a tracking number once your order ships.

A flat island-wide shipping rate of Rs. 350 applies to every order, regardless of size.

Yes. Select Bank Transfer at checkout and you will see our account details. Transfer the total and share the receipt via WhatsApp to confirm your order.

Yes. Use the Track Order page with your order number and email — no login needed. Registered customers can also see all orders in their account.

See our Returns Policy for full details. Unopened, sealed items in original condition may be eligible for return or exchange.

You can cancel an order yourself while it is still pending (before we confirm it) from your account page. After confirmation, contact us and we will help where possible.