Privacy Policy
Last updated: August 2, 2026
At Suwanda Perfumes, we respect your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
- Order & contact details — your name, email, phone number, and shipping address, provided when you place an order or create an account.
- Account information — if you register, your login email and a securely hashed password.
- Messages — anything you send us via the contact form.
- Technical data — basic information your browser sends (such as cookies used to keep your cart and session working).
We do not store your card or bank login details. Payment is made via cash on delivery or direct bank transfer.
How We Use Your Information
- To process, deliver, and confirm your orders.
- To send order-related emails (received, confirmed, shipped, delivered, cancelled).
- To respond to your enquiries and provide customer support.
- To improve our products, service, and website.
Sharing Your Information
We only share what's necessary to fulfil your order — for example, your name, address, and phone number with our delivery couriers. We do not sell or rent your personal information to third parties.
Cookies
We use essential cookies to keep your shopping cart and login session working. You can control cookies through your browser settings, though disabling them may affect site functionality.
Data Security
We take reasonable measures to protect your data, including secure (HTTPS) connections and password hashing. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Your Rights
You may request to access, correct, or delete the personal information we hold about you. To do so, contact us using the details below.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with a new "last updated" date.
Contact
For any privacy questions or requests, email info@suwandaperfumes.com or call +94 76 461 0007.